Do you ship internationally?
Yes, we ship internationally. We currently deliver across Europe and the United Kingdom with fast and reliable shipping services. Most orders within Europe arrive within a maximum of 3 working days after dispatch. We also offer shipping to the United States in rare cases, depending on the product type, availability, and shipping regulations. If you are located in the USA and would like to place an order, please contact our support team before purchasing so we can confirm availability and delivery options for your location.
We Also offer fast same-day delivery services across the UK and selected European countries for eligible orders placed within our delivery window. Customers in major UK cities including London, Manchester, Birmingham, Liverpool, Leeds, Glasgow, and Edinburgh can enjoy quick and reliable delivery designed for maximum convenience.
In Europe, same-day and express delivery options are also available in selected major cities such as Paris, Berlin, Amsterdam, Madrid, Milan, Brussels, and Dublin. Our goal is to provide a smooth, secure, and efficient shopping experience with rapid dispatch and trusted courier partners.
Delivery availability may vary depending on location and order time, but we always work to ensure your order arrives as quickly as possible.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and tracking link. You can use this link at any time to follow your shipment’s progress and view the latest delivery updates. We aim to process and ship all orders as quickly as possible. Delivery across Europe usually takes a maximum of 3 working days, depending on your location and local courier services. In many cases, orders arrive even sooner. If you do not receive your tracking details within 24 hours of placing your order, or if you experience any delays with your shipment, please contact our support team and we will be happy to assist you.
What is your return policy?
We want you to be completely satisfied with your purchase. If you receive a damaged, incorrect, or defective item, please contact us within 5 days of delivery and our support team will assist you with a replacement or suitable solution. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received. Once your return request is reviewed and approved, we will provide further instructions for the return process. Please note that certain products may not be eligible for return due to hygiene, safety, or shipping regulations. Shipping costs for returns may also vary depending on the reason for the return and your location. If you have any questions regarding your order or return eligibility, feel free to contact our customer support team anytime.
How do I request a refund?
To request a refund, please contact our support team with your order number and a brief explanation of the issue. Once your request is reviewed and approved, we will process your refund as quickly as possible and keep you updated throughout the process.